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Deposits that have not previously refunded to the account will be applied during final billing or can be transferred to a new account in the same name. Final bills are generated and mailed approximately two (2) to three (3) weeks after the service termination date. Final bills that remain unpaid after thirty (30) days will be sent to a collection agency. Please note, if a letter of credit was provided to start services, you do not have a deposit on the account.

Completed forms may be submitted here, printed and mailed to P.O. Box 180819, Casselberry, FL 32718-0819, or printed and delivered in person at 95 Triplet Lake Drive, Casselberry, FL 32707.