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Online Utility Payments and Account Access

All utility payments received after 4:00 p.m. will be posted to accounts the next business day.

Changes to recurring auto payments must be made before 11:59 p.m. on the day before the due date stated on the bill.

The City of Casselberry has enhanced the online utility payment system to allow utility customers the ability to make payments, establish recurring auto payments, view statements, review usage, and more.  Existing User IDs will need to be moved to this new system.  If this is the first time you have logged into this site since the upgrade that was effective on 05/01/2017, please enter the User ID or account number used previously.

Click here for instructions on how to register for online payments and utility account information

Click here to go directly to the new online utility payment system (effective 05/01/2017)


Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.